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Frequently Asked Questions (FAQs): Emergency Dentistry

How can we help you?

At Ackerman Family Dentistry, we want you to take an active role in making decisions about your dental health. This is why we welcome all of your questions.

We've gathered a few of the most common questions our patients ask us here; however, if you don't see the answers you're looking for, please feel free to contact our Boise dental office at (208) 376-7954.

Emergency Dentistry

woman holding jaw from tooth pain during dental emergencyHow you handle a dental emergency depends on the nature of your oral health problem. If you have a toothache or jaw swelling, we want you to contact our dental office as soon as possible to schedule emergency treatment—typically, the same day.

If your tooth has been knocked out, we want you to collect the pieces and put them in a cup of saliva or warm water to help keep the tooth viable before your appointment. With timely dental care, we can sometimes replant your knocked-out tooth.

For trauma that extends outside your mouth—auto accident or other—we want you to seek medical attention in your location ER first. You can contact a member of our dental team after you have been declared safe. Your overall health is our priority!

Common Types of Dental Emergencies

Dental emergencies in Boise, ID may include:

  • Tooth knocked out or loose
  • Restoration knocked out or loose
  • Toothache
  • Jaw pain or swelling
  • Soft tissue injury

If you cannot determine whether your situation is a dental emergency, we strongly encourage you to contact our dental office. A staff member can assess your symptoms and make the right call for your oral health. We can also provide more specific tips to see you through until you arrive for your appointment.

Contact Us for Dental Emergencies in Boise, ID

We are here to restore your comfort and your oral health.

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To our valued patients, we wanted to communicate to you the efforts we have been making to prevent the spread of the Coronavirus. Our highest priority is the health and well being of our patients, employees, and our community, and it is with these priorities in mind that we have created several new protocols. In addition to our standard disinfection and sterilization, we will be doing the following:
  • We are screening patients over the phone for symptoms or exposure, taking patients' temperatures, and having patients use hand sanitizer upon entering the office.
  • We will be scheduling extra time for each appointment for thorough office sanitation and to promote proper social distancing.
  • We ask that patients use a pre-procedural rinse which will eliminate a majority of bacteria and viruses prior to treatment.
  • All public areas will be disinfected routinely throughout the day, and all surfaces are treated daily with a 24hr treatment that eliminates bacteria and enveloped viruses (such as COVID-19)
  • The air in treatment and hygiene rooms is being filtered with HEPA air filtration units throughout the day.
  • We are limiting the use of the waiting room to ensure proper social distancing and patients are welcome to wait in their car if they are more comfortable doing so.
  • All treatment providers will be wearing masks when interacting with patients.

We will continue to monitor the situation and adapt as needed, and we hope to keep everyone healthy and safe through this trying period, and moving forward.